This privacy statement has been drawn up to provide insight into the privacy that the visitors of lokalebloemetjes.nl can count on. Lokale Bloemetjes recognizes that your privacy is important and therefore wants to be transparent in the steps we take to protect your personal information. In this privacy statement we explain what information we receive via this site, how we protect it and for what purposes this information is used. This Privacy and Cookie Statement applies to all products (such lokalebloemetjes.nl), services and activities from the company's Lokale Bloemetjes (COC:69,992,061).
Lokale Bloemetjes is responsible for the data processing of all information related to its customers/clients and visitors. If there are questions regarding this privacy statement, you can contact us via email@example.com . This privacy statement can be changed at any time and it is therefore advisable to consult it regularly if necessary. This privacy statement was last modified on 17 Jul 2020.
Processing of personal data
The personal data that can be collected by this website (lokalebloemetjes.nl) is provided to us (Lokale Bloemetjes) by the visitor. This happens, for example, when placing an order or communicating via the contact form. All information provided by sending an email to our email addresses is also voluntary. When placing an order in the webshop, the address details and, if necessary, the telephone number will also be provided by the buyer.
The website also processes the visitor's IP address. In practice, it appears that this data is rarely or not used, but if it is, it is completely anonymous and Lokale Bloemetjes cannot see the information of specific visitors. The personal data is also not kept longer than necessary. Google stores this personal data for a maximum of 26 months, via social media (Facebook, Instagram and Pinterest) this period is a maximum of 2 years.
Purpose of processing personal data
We only use the personal data provided to us when placing an order to be able to execute the agreed agreement. This includes delivery, quotation and invoicing for purchased products/services. If we are explicitly given permission for this, we can also use the contact details to distribute marketing material (e.g. a newsletter) to the customer. The data that the website collects, such as the visitor's IP address, is collected with the aim of making analyzes about the behavior on the website. This allows us to optimize the website in order to offer a pleasant experience that meets the wishes of the visitors.
Processing via third parties
The website only shares analytical data with a number of third parties, with the aim of being able to use associated technologies that enhance the customer experience. For example, we supply analytical data to Google, Facebook and Pinterest. Through their documentation you can see what is being done with the data. You also have the option to block the collection of this data. By using lokalebloemetjes.nl or one of our other services, you consent to the provision of this information to the parties mentioned. Finally, we will always cooperate if this data is requested from legal parties, and we comply with the legislation surrounding the data.
We have absolutely no intention of collecting data from website visitors under the age of 16, unless they have permission from a parent or a guardian. However, it is not possible for us to check whether the visitor is older than 16 years. We therefore advise parents to be involved in the online activities of the children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us via firstname.lastname@example.org so that this information can be removed as soon as possible.
Web store software
The website lokalebloemetjes.nl has been developed with software from Shopify and the domain and email traffic is provided by STRATO. Personal data that you make available to us for the benefit of the website will be shared with these parties. Shopify has anonymous insight into your behavior on the website with the aim of improving its web services. STATO only has access to your data to provide technical support to the website and email traffic and will never use it for other purposes. STRATO is obliged to take appropriate security measures to protect your privacy on the basis of the agreement we have concluded with them. These security measures consist of a strong password policy and the application of encryption to prevent misuse, loss and corruption of your and our data. In addition, regular backups are made to prevent data loss.
To handle payments in the shop of Lokale Bloemetjes uses Shopify Payments. Depending on your payment method, this service works together with MasterCard, Visa, American Express, PayPal, iDeal, Bancontact, Google Pay, Apple Pay & Shop Pay. These services process your name, address and payment details such as the account or credit card number. All these services have taken technical and organizational measures to protect your data. To read about the specific measures and conditions of these services, we advise you to refer to their documentation.
Shipping and logistics
If you place an order for a physical product with us, we are responsible for delivering this product. Lokale Bloemetjes Bloemetjes uses MyParcel and PostNL to carry out the deliveries. It is therefore necessary that your name and address details are shared with these partners. They will only use this information for the execution of the agreement. In the event that these partners engage subcontractors, they also make the data available to these parties.
With the help of session cookies we can see how the website is used. This allows us to respond to what works and what does not, and offer you a better experience on the website. These cookies are automatically deleted as soon as you close your web browser.
We place tracking cookies to keep track of your surfing behavior. During the first visit to lokalebloemetjes.nl we informed you about these cookies and asked permission to place them. You can opt out of these cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all cookies that have been previously stored.
Cookies and third parties
Cookies are also placed on lokalebloemetjes.nl by third parties (Google, Facebook and Pinterest). These services can view your IP address, ISP, the browser you are using and in some cases, whether you have Flash installed. Lokale Bloemetjes uses the services of these third parties in the manner prescribed by the Dutch Data Protection Authority in order to fall under the exception of that cookie law, so we do not need explicit prior permission from you to use these services.
Websites and services of third parties
Lokale Bloemetjes believes it is important that your personal data is protected in a careful and confidential manner. That is why appropriate measures have been taken to prevent misuse, loss and unauthorized access. Our website lokalebloemetjes.nl has SSL security, which means that you can only visit the website via a secure HTTPS link. This link uses an extra secure layer between a server and your browser, so that data cannot leak.
Request for access, correction or deletion
You can submit a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent by emailing email@example.com . We will respond and respond to this within four weeks at the latest? Do you have a complaint about the processing of your data? You can also email this to firstname.lastname@example.org